On frames
The model code is composed by the first 2 letters + 4 digits (e.g: RB3183) imprinted inside the left temple of a standard frame.
On the website
The model code is reported in any product detail page. It is composed by the first 2 letters + 4 digits (e.g: RB3183) of the code displayed in the image above.
META AI
FEATURES
META ai
Use your voice to spark your creativity, get information, and control your glasses just by saying “Hey Meta”. Ask Meta AI to learn something new, simplify daily tasks, or translate languages on the go. Learn the history of a landmark, translate a sign, or get recipes based on what’s in your fridge. It can also scan QR codes, or note and recall information for later.
camera
Capture exactly what you see and hear with the new ultra-wide 12 MP camera and five-mic system. Take high-quality photos and immersive videos and share it all to Facebook and Instagram. Toggle between your phone and glasses camera when you videocall or livestream(1), so that everyone can experience your unique view of the world.
AUDIO
Seamlessly switch between your favourite tracks, calls, and surroundings with discreet, open-ear speakers. They’re custom built to deliver extended bass and high maximum volume for a rich listening experience, even in noisy or windy environments. Everything is for your ears only, thanks to improved directional audio.
CONTROLS
Unlock a range of hands-free possibilities with voice command – call and message, capture content, and manage media settings with your phone in your pocket. Or activate the features in a single touch with the hyper-responsive touchpad and capture button.
CHARGING CASE
Up to four hours of battery life, plus a sleek, portable charging case – which provides up to eight more charges on the go – means you can focus on your day without interruption. The slim case fits in your back-pocket or bag, while smart charging preserves and extends your battery life.
META VIEW APP
Our improved companion app enhances the experience of your glasses. Pair multiple glasses to your phone, and manage them in one place. Take an interactive tour and discover key features via a new Home tab. Add special effects to content, and easily share with friends. (5)
FAQ
From content creation to maintenance, find everything you need to know about your Ray-Ban Stories or Ray-Ban Meta smart glasses in our dedicated support center.
You can buy Ray-Ban Meta smart glasses on Ray-Ban.com, at official Ray-Ban stores and from certified Ray-Ban dealers (online & in store). Currently they're available for purchase in the United States, Canada, United Kingdom, Ireland, Austria, Belgium, France, Italy, Spain, Germany, Finland, Norway, Denmark, Sweden and Australia. They are also available in select markets via the Meta website.
We ship Ray-Ban Meta collection to all supported countries: United States, Canada, United Kingdom, Ireland, Austria, Belgium, France, Italy, Spain, Germany, Finland, Norway, Denmark, Sweden and Australia, however some regional exclusions apply. For more details, please view our shipping policy.
To operate Ray-Ban Meta smart glasses you need to connect your glasses with a smart phone and the Meta View app. Here’s the complete checklist:
- Smart phone with a recently released operating system: Android 10 and above (with location services enabled) or iOS 14.4 and above. See complete list of supported phones here
- Wireless internet access
- USB-C charging plug (if charging from a power outlet and not directly from a USB point)
- A valid Meta account
- Meta View app (downloadable from your App store here or by scanning this QR code)
Returns are rare for Ray-Ban Meta smart glasses so we’re sorry that something didn’t work out with your purchase.
Ray-Ban Meta smart glasses purchased online can be returned by mail.
To return your Ray-Ban Meta smart glasses by mail please complete the following steps:
- Contact Customer Care who will assess the status of the glasses and arrange the return for you.
- Import all of your captures to your phone or the Meta View app.
- Factory reset the glasses to remove your personal data and delete your captures.
- Turn off the glasses.
- Prepare your return with the box that your glasses arrived in. In addition to the glasses please add all of the accessories, including the charging case. If the box is no longer available or in a suitable condition, please ask Customer Care for a return kit and we’ll mail you everything you need to complete the return. Follow the shipping instructions listed on your box. Or download the instructions here.
You can view and download the Ray-Ban Meta manufacturer warranty policy here.
GET STARTED IN STORE
We’ll set up your smart glasses
FREE & EASY RETURNS
By mail
AFTER CARE IN STORE
Benefit from our team of experts
What after care services are available in store?
Our store team are ready to assist you with every stage of your Ray-Ban journey. We offer eye exams, prescription care, free fittings & adjustments, and guidance on everything in our collection, from lens types to face shape.